To our Earth Safe Customer Family,
We are excited to announce a new season at Earth Safe Finishes! You've probably noticed we have a new look and feel. We have been working diligently to enhance your browsing and shopping experience to ensure it is more user-friendly and intuitive.
At Earth Safe Finishes, we value your feedback and are committed to continuously improving our service. With this new website, we have implemented several upgrades to make it easier for you to navigate, locate products, and complete your purchases seamlessly. Our goal is to provide you with an enhanced online experience that aligns with our commitment to a level of customer service that matches our level of product.
We also want to inform you about some necessary adjustments we have made to some of our pricing. Due to various factors, including rising production costs and increased shipping expenses, we found it necessary to increase some product prices and shipping charges. While this decision was not taken lightly and we held off for quite some time, as a small business, we must adapt to ensure we can continue to provide you with the highest quality products and services. We’ve also worked to ensure we’re still giving you the best possible value without operating at a loss, especially for our international customers. Even with increased costs, we pass any discounts we get onto you, the customer.
Please note that while some prices have increased, we remain dedicated to offering the best possible value for your investment. We have carefully considered these changes in order to strike a balance between maintaining the quality you expect from Earth Safe Finishes and sustaining our business operations in a challenging economic environment.
We understand that changes in pricing can be frustrating, and we appreciate your understanding and continued support during this time. Our commitment to transparency means that we want to share the reasoning behind our changes, and as many of you are also small businesses, we think you’ll understand.
Come visit the new EarthSafeFinishes.com and explore the new site for yourself, including our newest products, such as Pure Plant Paints! We’d love to know what you think!
Once again, we want to express our gratitude for your loyalty to Earth Safe Finishes. We remain dedicated to delivering the safest eco-friendly products at an exceptional level of service to help you achieve your goals while making environmentally conscious choices.
Thank you for being a valued customer, and we look forward to continuing to serve you,
Wishing you good art and good health,
Nancy & Team Earth Safe